Used or Installed Products (Excluding Defects).The credit on your statement will take about 5-7 business days to display. Refunds do take 3-5 business days to process on arrival. Once the product gets returned and processed by our team we will issue a refund back to your account. In order to make the returns process quick and efficient, it is highly recommended to reorder the proper product from our site. We don't reimburse the installation under any circumstances. Capital Auto Parts cannot compensate for damages during the installation. Once it arrives our returns team inspects the product and processes the return. Refunds and/or exchanges will only be processed once the package arrives at our warehouse. This helps ensure any extra shipping damages on the return shipping. Firstly, we need to ensure all the original packaging and paperwork are included with the product. Special orders will always be confirmed via telephone and/or email
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